About Course

This five-day training develops practical marketing and communication skills for public administration professionals. Through theory, case studies, and interactive exercises, participants learn digital marketing, public relations, campaign planning, and evaluation. The programme focuses on designing effective strategies, engaging audiences, and fostering transparent, inclusive communication that builds public trust and engagement.

Status: MFHEA Accredited             

Qualification Type: Award ECTS: 1                                              

Duration: 5 days

Mode of delivery/attendance: Face-to-face/full-time

Hours of total learning: 25 hours (Contact: 21 hours/Self-study: 2 hours/Assessment: 2 hours)

Language of instruction: English or Arabic

Address: Training Institute on Migration Capacity Partnership for the Mediterranean (MCP Med TI), Development House, 4A, St Anne Street, Floriana, Malta.

Modes of teaching

  • Lectures
  • Visual aids and samples
  • Plenary discussions
  • Practical exercises
  • Verbal and written quizzes
  • Self-paced self-study

Assessment Attendance: A full mark implies uninterrupted attendance through the full course of studies. Weight: 10 points Practical Application : Weight: 30 points The final examination has been meticulously designed to assess the student’s holistic understanding of the course concepts. Weight: 60 points. The passing grade for successful completion of programme: 60/100 Additional Information:

  • Dates for next intake: N/A
  • Educational programme fees: N/A
  • Registration method: N/A
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What Will You Learn?

  • Support team or organizational communication activities under supervision.
  • Apply ethical and inclusive communication with diverse audiences.
  • Analyze public sector communication examples and suggest improvements.
  • Understand basic marketing and communication principles in public service.
  • Recognize the roles of internal and external communication in achieving public sector objectives.
  • Identify and use standard marketing tools to engage and inform citizens.
  • Communicate clearly and appropriately with colleagues, stakeholders, and the public.
  • Assist in creating and delivering basic communication materials.
  • Contribute to planning simple communication campaigns tailored to audiences and key messages.

Course Content

Day 1

  • Basic Principles of Public Sector Communications
  • Communication Techniques for Stakeholders and Citizen Engagement across Cultural Contexts
  • Identify barriers and enablers in public communication

Day 2

Day 3

Day 4

Day 5